Why Havensight Uses Mirata for Digital Work Order Transformation

The Mirata Digital Forms Platform enables Business Units to easily create forms and workflow without IT resources while still allowing Corporate IT to maintain control over data, security and standards. Business value is rapidly achieved through their cost-effective, enterprise-grade technology platform.

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The Mirata Digital Platform is used across large enterprises in the following areas:

BUSINESS UNIT	BUSINESS PROCESSES
Maintenance/Field Service	Maintenance work orders, inspections, permitting, certification
Supply Chain/Materials Management	Hazardous material tracking, movement, and receipts
Production/Quality	Production orders, quality inspections, operator rounds, operator daily checklists, certifications
Vendor/Subcontractors	Closed loop processes with vendors and subcontractors

Mirata is a single digital forms platform that can be used to meet all your cases within a department and across all departments. This platform does the following:

Handle the hardest, most complicated use cases, not just the easy ones.

Nobody’s business consists only of the simples cases — the complex ones are where the gotchas hide. The harder/more complex use cases are where Mirata thrives.

Be usable by non-technical, business resources with NO CODING.

Notice that we didn’t say LOW-CODE. We have reviewed over 20 forms solutions and every one of them requires some type of coding, usually JavaScript, in order to implement all required functionality. This creates a dependency for the business as they must find someone to do the coding, adding to the overall cost of each form.

Runs on a browser/desktop, on a mobile app via tablet or phone, embedded within other apps and/or deep linked to other apps — both IN and OUT of coverage.

In order to create the best, most flexible user experience, the same form must run in many ways which support the manner that the user is working. This could mean a user is using a mobile tablet in the field early in the day and they want to finish their work on their desktop/browser later in the day.

Route forms with Intelligent Workflow.

Workflow routes forms to other departments or vendors based on rules established for each form, increasing productivity with fewer manual processes and re-keying of data. Workflow is a key feature to digitize your business processes, yet most solutions today do not support this powerful feature!!

Updates SAP and other systems in real-time at the point of activity.

Interfacing into your backend systems must be seamless, scalable, and robust so that you don’t spend time monitoring and correcting errors. Transactional interfaces are better than a database synchronization interface in that they are highly scalable and less error-prone due to their real-time nature.

Fit into customer’s IT landscape and security guidelines.

Your IT department has high standards for scalability, security, and data governance. The solution you select must meet these standards. Cloud solutions should be single tenant and provide a Dev, QA, and Production environment. SOC-02 certification is a must.

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Connect with us to get more info and answers to your questions. Or schedule an online demo with our team and we’ll be happy to show you a quick overview.

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More about Mirata

If you want to learn more about Mirata, their story and why we are such big fans, click their logo to explore their history.